Phone Lines & Email Issues
By Nemetona Montrose, Sep 30 2020 10:24AM
Morning, the Gremlins seem to be at it again !!
We have been made aware of an issue with incoming calls to our business line 01674 424005 - calls not answered and going to voicemail.
We are not ignoring you - the phones aren't ringing at our end.
This appears to be an intermittent fault, which we have logged with our network provider. If your call is not answered please DO leave a voicemail and we will call you back.
This may also be impacting on our email which runs on the same network. You may have received a server confirmation your message was delivered, but this isn't landing in our inbox. Our apologies if you haven't received a reply.
Both these issues are under investigation and we will keep you updated.
In the interim, if it's urgent, please call 01674 424005 and leave a voicemail. We will call you back ASAP.
Many thanks for your patience